Privacy Policy

Effective Date: September 2026

Last Updated: September 2026

Clearer Vision Pros LLC (“Clearer Vision Pros,” “CVP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, www.cv-pros.com, and our related online services and communications.

This Privacy Policy explains what information we may collect, how we may use it, how we may protect it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Contact Information

- Name

- Phone number

- Email address

- Mailing or service address

- Preferred method of contact

Service Information

When you request information, an estimate, scheduling assistance, or services, we may collect information such as:

- Type of service requested

- Property type

- Property location

- Approximate property or project details

- Service preferences

- Scheduling preferences

- Information you voluntarily provide about the property or requested work

Communications

We may retain information you provide when communicating with Clearer Vision Pros through:

- Website forms

- Email

- Telephone calls

- Text messages

- Online scheduling or service-request systems

- Other communications directly related to our business

Technical Information

When you visit our website, certain technical information may be collected automatically by our website or third-party technology providers, including:

- IP address

- Browser type

- Device type

- Operating system

- Pages visited

- Approximate usage information

- Referring website

- Date and time of website activity

We may use cookies, analytics tools, or similar technologies to operate, maintain, secure, and improve our website.

2. How We Use Information

Clearer Vision Pros may use information we collect to:

- Respond to inquiries and requests.

- Provide estimates and service information.

- Schedule or coordinate services.

- Communicate with customers and prospective customers.

- Provide requested services.

- Confirm appointments.

- Send service-related updates and notifications.

- Respond to customer questions or concerns.

- Maintain customer and business records.

- Improve our website, services, and customer experience.

- Protect the security and integrity of our website and systems.

- Detect, prevent, or investigate fraud, abuse, or unauthorized activity.

- Comply with applicable legal and regulatory requirements.

We may also use information for other purposes disclosed at the time information is collected or otherwise permitted by applicable law.

3. Text Messages and SMS Communications

If you voluntarily provide your phone number and separately opt in to receive text messages from Clearer Vision Pros, we may use your phone number to send communications consistent with the consent you provided.

These communications may include, depending on the applicable consent:

- Appointment confirmations and reminders.

- Scheduling communications.

- Estimate or quote-related communications.

- Service updates.

- Customer-service communications.

- Responses to inquiries.

- Other business-related communications for which you have provided appropriate consent.

We do not sell or share your mobile phone number or SMS opt-in information with third parties for their own promotional or marketing purposes.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications by replying STOP where supported. For assistance, reply HELP where supported or contact us using the information provided below.

Providing SMS consent is not required to purchase services from Clearer Vision Pros.

SMS consent is separate from acceptance of our Terms & Conditions and Privacy Policy.

4. How We May Share Information

We may share information when reasonably necessary to operate our business and provide requested services.

This may include sharing information with:

- Employees, contractors, or service personnel who need the information to perform requested work.

- Technology, hosting, scheduling, communications, payment, customer-management, or other service providers that assist us in operating our business.

- Professional advisors or service providers when reasonably necessary.

- Government authorities or other parties when required by law, legal process, or valid governmental request.

- Parties involved in protecting the security, rights, property, or safety of Clearer Vision Pros, our customers, or others.

We do not sell personal information for money.

We do not sell or share mobile phone numbers or SMS opt-in information with third parties for their own promotional or marketing purposes.

5. Third-Party Services

Our website may use third-party services and technologies to support functions such as:

- Website hosting

- Website analytics

- Online forms

- Scheduling

- Customer communications

- Email

- Text messaging

- Payment processing

- Maps or location-related services

- Security and fraud prevention

These third parties may process information according to their own privacy policies and terms.

Clearer Vision Pros does not control the privacy practices of third-party services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

- Operate website features.

- Remember preferences.

- Understand website usage.

- Improve website performance.

- Help protect the website from abuse or unauthorized activity.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain website functionality.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

- Provide requested services.

- Maintain business and customer records.

- Process transactions.

- Resolve disputes.

- Maintain appropriate accounting and tax records.

- Comply with legal obligations.

- Enforce agreements.

- Protect our legitimate business interests.

Retention periods may vary depending on the type and purpose of the information.

9. Your Choices

Depending on applicable law, you may have rights regarding certain personal information we maintain about you.

You may contact us to:

- Request information about personal information we maintain about you.

- Request correction of inaccurate information.

- Request deletion of information when applicable.

- Ask questions about how your information is used.

- Withdraw certain communications or marketing preferences.

- Opt out of SMS communications by replying STOP where supported.

Some information may need to be retained when required by law or reasonably necessary for legitimate business purposes.

10. Children's Privacy

Our website is intended for general audiences and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information to us, please contact us so we can evaluate and address the situation appropriately.

11. External Websites and Links

Our website may contain links to third-party websites or services.

This Privacy Policy applies only to information collected by Clearer Vision Pros through our website and related business interactions.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Privacy Policy or how Clearer Vision Pros handles personal information, please contact us:

Clearer Vision Pros LLC

Email: support@cv-pros.com

Phone: 520-779-0079

Website: www.cv-pros.com

Effective Date: September 2026

Last Updated: September 2026